|Active Assignments||All assignments that are yet to be approved for payment by the client.|
|Payment in Current Month|
|Payment in Upcoming Month|
|Total Paid||All payments that have been successfully paid out to your bank account.|
|Assignment ID||The 5-digit assignment code|
|Assignment Name||The name of the assignment or topic for which you're supposed to be paid|
|Payment Amount||The amount for the specific assignment|
|Payment Date||The date on which you'll be paid for the assignment|
|Payment Status||The different payment statuses like "paid", and "on hold", etc as explained above|
LEARN HOW PAYMENTS WORK AT PEPPER CONTENT. - The payment of a month happens on 15th of the subsequent month. - We pay for those assignments that are Approved by the customer before the last date of the month. - Since we give our customers a timeline of 2-3 weeks to approve an assignment, thus if you submit any assignment after 15th of the month, it might possible that you DO NOT get the payment in the upcoming payment cycle.
2. How to report a discrepancy in payment?
Please go through our payment documentation to learn about the process. You can view it here. If you feel this doesn’t answer your query, please reach out to email@example.com and we’d be happy to assist you.
3. How is a creator's payout calculated?
Payments to a creator are calculated depending on the content type given to you and the per-unit pay for each content type that is agreed upon by you at the time of your onboarding. You will be notified of the final payment amount and all the assignment(s) you've completed and are being paid for. You can review that and raise a ticket in case you have any billing-related issues or questions. We can be reached at firstname.lastname@example.org for the same.
If the content type involves a per-word rate, the word count that was commissioned for the content piece multiplied by the per-word rate gives us the payment for a specific assignment.
4. How to make sure that the mentioned payment happens on time?
You need to make sure you update your payment details on the platform, which include your bank account details, account number, and PAN card details (if you are an Indian resident). We will be unable to release your payout if the details are not filled in completely. Also, please make sure you fill in the details accurately and double-check after saving your payment details on the platform.
5. Does one need to create an invoice for the payment to happen?
You don't need to create an invoice for the payment because all the project submissions are handled by the platform and processed accordingly. Also, all the details are available on the platform where you can check submissions as well as their payment statuses to reconcile.
6. Will I be paid for an article on the 15th of the next month if I submit that piece this month?
Not necessarily. As stated earlier, you will only be paid for content pieces that are approved within that month. Sometimes, clients can take up to 3 weeks to approve a certain piece and in that case, the payment gets shifted to the next payout cycle. We calculate the payment on an approval basis and not on a submission basis.