Earnings page is your all-in-one payment dashboard where you can view all your past and upcoming payment schedules. This section on the platform gives you complete visibility on your earnings with us at Pepper Content.
|Statistic Label||What it means|
|Pending Clearance||This is the sum of payment amounts of assignments that are approved by the customer but will be paid in the next cycle.|
|Scheduled for this cycle||Amount you will be receiving in the upcoming payment cycle. This is the sum of payment amounts of all assignment scheduled for payment in the list.|
|Paid||Payment amount amount you have received so far (after Earnings page was made live)|
|Net Income||Sum of payment you have received till now and payment scheduled for this cycle. This is your realized income.|
|Payment Status||What it means|
|Scheduled for this cycle||The payment will be processed in this cycle|
|Pending Clearance||The assignment is approved but will be paid in the next cycle|
|Paid||The payment has been made for this assignment|
|Rejected||The payment WILL NOT happen for this assignment|
? Learn how payment works at Pepper Content - The payment of a month happens on 15th of the subsequent month. - We pay for those assignments that are Approved by the customer before the last date of the month. - Since we give our customers a timeline of 2-3 weeks to approve an assignment, thus if you submit any assignment after 15th of the month, it might possible that you DO NOT get the payment in the upcoming payment cycle
1. Why are some assignment under status Pending Clearance
Those assignment are approved by the customer but did not fall under the timeline of previous payment cycle, thus will mostly be paid in the next payment cycle.
2. How to report an discrepancy in payment?
Please go through our payment documentation to learn about the process. You can view it here. If you feel this doesn’t answer your query, please reach out to firstname.lastname@example.org and we’d be happy to assist you.
3. How is a creators' payout calculated?
Payments to a creator are calculated depending on the content type given to you and the per-unit pay for each content type that is agreed upon by you at the time of your onboarding. You will be notified of the final payment amount and all the assignment(s) you've completed and are being paid for. You can review that and raise a ticket in case you have any billing-related issues or questions. We can be reached at email@example.com for the same.
If the content type involves a per word rate, the word count that was commissioned for the content piece multiplied by the per word rate gives us the payment for a specific assignment.
4. How to make sure that the mentioned payment happens on time?
You need to make sure you update your payment details on the platform, which include your bank account details, account number, PAN card details (if you are an Indian resident). We will be unable to release your payout if the details are not filled in completely. Also, please make sure you fill in the details accurately and double-check after saving your payment details on the platform.
5. Does one need to create an invoice for the payment to happen?
You don't need to create an invoice for the payment because all the project submissions are handled by the platform and processed accordingly. Also, all the details are available on the platform where you can check submissions as well as their payment statuses to reconcile.
6. Will I be paid for an article on the 15th of the next month if I submit that piece in this month?
Not necessarily. As stated earlier, you will only be paid for content pieces that are approved within that month. Sometimes, clients can take up to 3 weeks to approve a certain piece and in that case, the payment gets shifted to the next payout cycle. We calculate the payment on an approval basis and not on a submission basis.